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Rental Property

Management Services Wellington

Rental Management

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If you’re looking for a Wellington Property Management company you can trust, you’ve come to the right place! Why would you choose us? Because we believe in giving our clients great quality service, at a fair price. Trust is Wellington’s longest serving fixed price property managers.

The cost of providing property management services does not fluctuate depending on the value of your rental. Put simply, it doesn’t cost us more to provide quality property management services to a high end property, which is what a percentage charging model suggests. We believe this isn’t necessary and our pricing model reflects the costs of our business, not the value or rental income of your Wellington investment property.

An important aspect to renting out your property is choosing the right tenant. Trust Properties offer full tenancy screening including credit checks, criminal checks, regular property inspections and any property maintenance required day to day to ensure your asset is protected.

By engaging with Trust Property Management you can increase your rental returns without any stress or hassle.

Trust was founded in 2007 by Jared Buck, who could see the need for better value property management services. Jared’s trade background and expertise in ‘all things property’ has resulted in many happy clients around the globe. We now manage over 270 residential tenancies in Wellington, and our growth shows no signs of slowing down.

We are Wellington’s only fixed price property managers and our fixed monthly fee is all you will pay. By engaging with Trust Property Management, you can increase your rental returns without any stress or hassle.

If your property rents for $550 or more per week, call us now – we are likely to be better value than your existing property managers. Our reasonable fee reflects the cost of managing your property – not your rental return, and when your rent increases, our fee stays the same. 

Our fixed management fee covers:

U Inspections

Entry, Routine and Exit inspections play a large part in ensuring your property is well documented and cared for. Routine inspections are completed every 3 months with all reports time and date stamped for insurance purposes. Clients are able to view all reports online in one central portal at a time that suits them.

t Vetting Prospective Tenants

You simply wont be able to access the databases we have at our disposal to ensure that the best care and systems take care of checking your property has the best matched tenant.

A thorough background, credit and reference check is completed on prospective tenancies and our online application process ensures that we make it smooth process. 

i Statements and Invoicing

Our easy to read statements help our clients understand their property income and expenses. Our clients and tradies are paid twice monthly to assist with cash flow and you also receive a copy of invoices for your records. We can even send your statements direct to your accountant!

Plus, we prepare your End of Financial Year Statement to make tax time much easier!

z Standard Marketing / Advertising

Marketing isn’t taken lightly around here. We offer a standard marketing package that ensures your properties are seen! Advertisements are edited regularly to ensure your property is put in front of as many prospective tenants as possible. Systems ensure that online bookings are quick, simple and at convenient times to maximise your reach and minimise vacancy.

Rent Collection and System Management

Cloud based systems receipt, store and monitor your rent daily. Banked through a Trust account you know your rent is safe and paid on time! 

l Education / Followup

Stay in the know with our industry updates through newsletter and email. Our landlords are some of the best educated when it comes to keeping up-to-date which helps them stay ahead of any changes that will affect them. We love helping our owners as much as our tenants and we have a number of helpful videos and tenant resources to ensure we are on the same page.

w Communication

With a multitude of communication channels you never need worry that your questions or tenants are being heard and responded to. With direct dials to both property managers and to General Manager you will never be more than a call, email or coffee catch up away!

Our online email systems enable you to check in on common questions at times convenient to you!

Z Maintenance Handling

With a hands on team that understands your property, maintenance and common sense its very easy to trust in us. Our tradies are highly skilled, great at communication and understand our expectations to ensure you are well informed, updated and receive the best business processes. 

Online Owner Portal

Welcome to the future of online portals, Trust has invested heavily in ensuring your residential portfolio is available to you on your time. Access inspection reports, maintenance requests, owner statements, delve into expenditure and income. Trust that we have your property needs in hands to enable you to be hands off and focus on the larger picture. 

Begin your journey with Trust today and see the difference for yourself.

We recognise that we alone can’t begin to reinforce your belief in us – so check out some rental client testimonials below.

Testimonials

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Thank you for the excellent service you have been providing me and my wife. I see there is a bit of heat on the property management sector at the moment and if you’ve asked me 6 months ago I would’ve 100% been on the bandwagon. I am happy to say that you guys have changed my perception. Everything seems so seamless.

Reggie Goodes – client since 2018

We engaged Trust when they first began business in Wellington , and have been impressed with their service since day 1. As landlords based on London, it was comforting to know that our property was under the guardianship of competent and experienced property managers.
Trust’s communication lines have been impressive – we receive regular statements and updates about the state of the property – and when repairs have been required, these were dealt with quickly, and with Jared being handy with his tools himself, efficiently and cost effectively. Trust were also successful in recently negotiating a rent increase for us, notwithstanding the difficult market conditions.
We have complete faith in Trust to manage our property for us while overseas and would have no hesitation in recommending them to any landlord.

James Twigg – client from 2008-2015

My wife and I are fairly long term landlords having owned a number of investment properties. We have had experience with a number of property management companies.
We currently have Trust Property Management look after an investment property we have in Karori, and also our residential apartment in Wellington city. We switched to Jared after becoming quite disgruntled with the service of a major property management company – and facing a situation where we were facing very considerable expenditure to maintain the property. Jared worked with us to very efficiently resolve these matters to the satisfaction of ourselves and the tenants. The upshot was that most of the “issues” were appropriately resolved without the major expenditure being advocated by the previous management company.
In fact we were so impressed with Jared’s service that we asked him to look after the maintenance of our apartment on a retainer basis. Again we have nothing but praise for his service.
Jared is very proactive in the management of our rental property. This allows us to be quite hands off, but be confident that our interests are being taken care of. This is very important to us as we are pitching the property at the higher end of the market – where tenants understandably expect a very well maintained property.
I have no hesitation in recommending Trust Property Management. Based on our experience I’m sure you will not be disappointed.

Murray Heyrick – client since 2011

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