“Thank you for the excellent service you have been providing me and my wife. I see there is a bit of heat on the property management sector at the moment and if you’ve asked me 6 months ago I would’ve 100% been on the bandwagon. I am happy to say that you guys have changed my perception. Everything seems so seamless.“
Reggie Goodes – client since 2018
“We engaged Trust when they first began business in Wellington , and have been impressed with their service since day 1. As landlords based on London, it was comforting to know that our property was under the guardianship of competent and experienced property managers.
Trust’s communication lines have been impressive – we receive regular statements and updates about the state of the property – and when repairs have been required, these were dealt with quickly, and with Jared being handy with his tools himself, efficiently and cost effectively. Trust were also successful in recently negotiating a rent increase for us, notwithstanding the difficult market conditions.
We have complete faith in Trust to manage our property for us while overseas and would have no hesitation in recommending them to any landlord.”
James Twigg – client from 2008 – 2015
“My wife and I are fairly long term landlords having owned a number of investment properties. We have had experience with a number of property management companies.
We currently have Trust Property Management look after an investment property we have in Karori, and also our residential apartment in Wellington city. We switched to Jared after becoming quite disgruntled with the service of a major property management company – and facing a situation where we were facing very considerable expenditure to maintain the property. Jared worked with us to very efficiently resolve these matters to the satisfaction of ourselves and the tenants. The upshot was that most of the “issues” were appropriately resolved without the major expenditure being advocated by the previous management company.
In fact we were so impressed with Jared’s service that we asked him to look after the maintenance of our apartment on a retainer basis. Again we have nothing but praise for his service.
Jared is very proactive in the management of our rental property. This allows us to be quite hands off, but be confident that our interests are being taken care of. This is very important to us as we are pitching the property at the higher end of the market – where tenants understandably expect a very well maintained property.
I have no hesitation in recommending Trust Property Management. Based on our experience I’m sure you will not be disappointed.”