We get it – you want honest and reliable communication.

That’s why the team at Trust are only a phone call, email, owner portal access, or coffee catch up away from providing you with the best management strategies to ensure your tenancies and properties are cared for and that you can stay as informed or hands-off as you want.

We use multiple communication channels, to suit the time zone you are in, the hours you work and the way you prefer receiving information. At your finger tips you will have secure access to all information relating to your property. With effective communication from the team, you can rest easy knowing you will be treated with the level of care we would expect ourselves.

Common sense, We Get It. Time and time again we meet clients who have been charged for repairs or call-outs that require a little common sense and a hands-on approach. The team understands these common issues and deals with them in a pragmatic and hands-on manner.

You’ll often find the team at Trust tackling last-minute minor cleaning jobs to have a property ready for new tenants, or resetting tripped fuses rather than sending out a tradesperson. When something goes wrong, most property managers immediately pick up the phone to a tradesperson. Not Trust, we figure out how we can help, and what’s needed. So often, it’s common sense. This allows our clients to be hands off and prevents surprise bills and expenses.

Property maintenance, tenancy hassles, tenant vetting, compliance management..this isn’t for the faint hearted – We Get It. Staying on top of processes and tenancy issues can be difficult.

Remembering to book an inspection, organise maintenance, chase arrears, contacting prospective tenants for viewings and robust vetting takes time! It can easily turn into a complicated mess of receipts, paperwork and spreadsheets.

The team at Trust have industry-leading systems and processes that enable you to step back and let us bring the chaos under control. We use market-leading technology, designed for property managers, to ensure all your property, tenancy and compliance information is recorded, proactively arranged and resolved for you. Online, secure portal access to all your information puts you in the passenger seat to sit back and enjoy a well-run property investment.

Reduce your risk – engage a trusted expert with the systems and processes to work for you.

Management fees can vary largely with many add ons, why can’t it be simple and fixed – We Get It.

The team at Trust recognise that managing a $600 p/w property takes the same systems and effort an $800 p/w property does – so why would you pay more in management fees? We offer our clients a fair fixed fee, rather than a percentage, which doesn’t increase when your property rents for more.

Quite simply, its fixed, its fair, its Trust – We Get It.